Q & A
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Q. What is the warranty?
A. Manufacturer places a Lifetime warranty on material, GFU has 5 years on workmanship.
Q. What does the lifetime warranty cover and not cover?
A. The Mfg. warranty covers adhesion, basically peeling. This is what usually happens with the DIY kits. 50% of our business is re-doing a poor quality DIY from the local hardware store. The warranty does not cover seismic activity, cracking and divots. When concrete is new settlement is common, coatings will not prevent cracks. Divots are caused for different reasons again the coating will not prevent them.
Q. Can the cracks in my floor be repaired?
A. Yes, even severe cracks that are an inch wide. Depending on severity re-bar can be splined in to give it needed structural support.
Q. Can divots in my floor be repaired?
A. This depends on the quantity and size. If the house is 6 years old and already has about 4-6 dozen coffee cup sized divots then it can be repaired but the likelihood of more appearing are high. If on the other hand the house has some age let’s say 20-30 and there are only a dozen then chances are low more will appear.
Q. I have new concrete, how soon can it be coated?
A. We need to wait 30 days.
Q. Should I have my new concrete sealed if I’m going to have it coated?
A. No, it will save prep time and ultimately save you money without it. If your not going to have it coated right away then you should have it sealed.
Q. What’s the difference between quartz & vinyl flake?
A. Quartz is usually done by completing a double broadcast, usually a 3 day process. Vinyl flake is a single broadcast and takes 2 days. Quartz will run $1.50 per Sq. Ft. more than Vinyl flake. Biggest difference is cosmetic, if you like solid colors, go with quartz, if not go with vinyl flake it’s better at hiding dirt.
Q. What if I like the look of quartz but want it done with vinyl flake?
A. No problem, vinyl flake comes in 6 different sizes, 1/32″, 1/16″, 1/8″, 1/4″, 1/2″ & 1″. To match quartz I would use a 1/16″.
Q. What kind of clear coat do you use?
A. We actually put down 2 coats of Polyurea, they are put down 60 minutes apart. The Polyurea is a high gloss UV stable chemical resistant clear. It is chemical resistant except for HCL (Hydrochloric acid).
Q. What if my car leaks oil?
A. Once the floor has completely cured usually 5-7 days, you can pour oil, gas, xylene, MEK, paint thinner, brake fluid and leave it there.
Q. How soon after the floor is done can we walk / drive on it?
A. Once the 2nd coat of clear is finished you can walk on it in 2-3 hours, drive on it in 24 hrs.
Q. How should I clean my floor?
A. For the best clean possible, wet the floor down with a garden hose, take a sponge mop and give it a quick wash with hot water and Simple Green. Then rinse the floor down and squeegee out excess water before it dries. The squeegee should be a soft double moss rubber not the hard type used for cleaning windows.
Q. What if I’m not sure the concrete is good enough for coatings?
A. For concrete that is borderline we can give you an estimate for coating and pouring new concrete.
Q. What material are the cabinets made with?
A. A very high quality industrial grade Particle Board (per ASTM standards). When we tried using natural hard wood we found that the doors would warp with the humidity.
Q. Do we need to have legs on the cabinets?
A. No, they are designed to be mounted to the studs in your wall. A large pantry can hold up to 700 lbs, without legs. This makes it easier for sweeping and cleaning.